Warranty & FAQ

We stand behind out 10 year warranty on our window seals. The seal is hidden behind the glass. You can’t see it, but it holds the two panes of glass together. Our warranty of 10 years is that it won’t break the seal again. That means that from the date of installation, we promise there won’t be moisture or dirt for 10 years. Manufacturers non-prorated warranty. If it does fail, we cover materials and labor.

How Important is the Window Installer

Ignoring the qualifications of the window installer is a common mistake that homeowners make when purchasing new windows. If homeowners are not solely concerned about price, they concentrate solely on the quality of the window. This is extremely important and when shopping for your windows. You want to make sure that your brand new replacement window is of the utmost quality. By making sure that the manufacturer of the window has been around for over 30 years manufacturing a time-tested product, and then making sure that the window itself is built properly with the right glass package – you should be assured that that’s a good start.

Let’s assume that you’ve done your research and have found the very best window on the market. Most homeowners think that finding this high-quality window at an affordable price is the end of the purchasing process. What many do not consider is the window installer. Most companies use installers that they also utilize for siding projects, roofing projects and door projects among others. A window installer who is a loyal employee of a window company should only be used to install window jobs. Never should he become a jack-of-all-trades installing whatever project comes up next.

You as a homeowner can spend hours, days and weeks researching for the best possible window on the market. But if the project is placed in the wrong hands, it can turn into an installation disaster. There’s a famous saying in the industry that says,

“You can find a million-dollar window but if it’s not installed properly, you’re worse off than when you started.”

A professional window installer ensures that the window is installed properly and is also trained to make any necessary adjustments to the home, such as replacing rotted wood, seeking out termite and water damage and insulating the wall before installing the brand new window.

Additionally, a window installer who is an employee of a company generally will not leave an installation until the window is properly caulked on both the interior and exterior and custom-capped on the exterior to give the home a complete finish. A window installer generally takes pride in his work due to the fact that he is not only representing a company, but he is also employed by that company.

When improving your home, a good goal is to reduce the risk of a bad installation. A professional window installer is generally a sure bet to insulate yourself from problems starting on day one of the installation to service issues in the future.